From industry consolidation and government regulation, choosy consumers, changing market trends, globalizing market footprints and supply chains, the pressures to adhere to ethical and environmentally sound sourcing practices, to weathering the macroeconomic shifts of today’s global economy, today’s retailers face a broad range of challenges. Every small change in the marketplace has the potential to impact retail operations in a significant way.

Add to that the retail basics: staying focused on customer service, attracting new business, maintaining customer loyalty and brand integrity, it’s obvious that retailers rely so heavily on technology to run their business!

To be successful under these challenging conditions, retailers must be agile, in order to cater to the needs of culturally and demographically diverse populations while creating a differentiated value proposition.

Recent technological advances like BPM [Business Process Management] SOA [Service Oriented Architecture], Web 2.0, and the advent of open source technologies have delivered game-changing efficiency gains and brought retailers to a new level of business process maturity.

Solution Offerings:

Marketing:

Brand/Category Management
Consumer Analytics
Line Management
Media Planning
Consumer Loyalty
Spend Analysis
Self-Service Operations
Loyalty Management

Planning & Procurement:

Merchandise Planning
Demand Forecasting
Supplier Collaboration
Network Planning
Strategic Sourcing
Vendor Management
Replenishment

Product Design & Development:

Product Lifecycle Management
Product Data Management/Master Data Management
Packaging & Innovation
Specification Management
Project Planning and Scoping

Manufacturing:

Manufacturing Execution
Quality Management
Compliance Solution
Production Planning
Material Management
WIP Tracing

Distribution & Logistics:

Warehouse Management
Transportation Management
Order Management
Spectrasoft Management
Allocation & Invoicing
Reverse Logistics
Cross Docking
Store inventory operations

Sales:

Promotions Management
Pricing
Customer Profitability
Sales Force Automation
Multi-Channel Retailing

Technology Offerings:

Reseller of leading software
IT Consulting Services
Enterprise Resource Planning [ERP]
Enterprise Application Integration [EAI] /Process Integration [BPM/SOA]
WebServices
Data Warehouse [BI/DW, ETL]
Electronic Data Interchange [EDI]
Master Data Management [MDM]
Enterprise Portals [Employee, Supplier, Customer, Dealers, After Sales etc.]
Content/Records Management
E-Commerce Development & Management
Application Development & Support
Software Development & Infrastructure Management
Platform Upgrades